Does Online Therapy Work?

Does Online Therapy Work?
14th December 2020 Cristiano Bruschi

Does Online Therapy Work?

When you’re faced with traumatic life situations such as anxiety and stress, grief and loss, or alcohol and drug addiction, these are all issues that can be discussed with a counsellor. Emotional turmoil needs to be addressed professionally, and thanks to modern-day technology you no longer have to go to the counsellor’s office.

Online counselling is carried out via the web, chat, or over the phone therapy. Your information is still confidential and protected, and it’s comfortable, convenient, and easily accessible.

Does online therapy work? Read on to find out more…

Benefits of online counselling

  • Location of therapist – online therapy solves the problem of travel for therapy that isn’t local and for people with limited resources
  • No mobility limitations – when you need to attend regular sessions access to your therapist is simple
  • Illness issues – these won’t be a problem as you don’t have to leave your home – you can attend your session in your nightwear if you wish
  • Weather conditions don’t matter – environmental concerns won’t affect your online appointment

Is online therapy as effective? Yes, it is. Online therapy provides exactly the same benefits as in-person therapy sessions and is often more comfortable for those who don’t want the added stress of going to the therapist’s office.

Why online counselling works

You’ll have a wider selection of therapists to choose from as you won’t be limited to those in your area. This is important if you wish to find a counsellor who specialises in your specific issues such as trauma or grief. It allows you to connect with many therapists before choosing the one that meets all of your needs.

When you talk to a therapist online, you’ll be connected by clicking just a few buttons to get started with your session. Online counselling is an ideal solution when you don’t have much time and you’re concerned about other issues that may stop you from travelling to attend an appointment.

If you wish to keep some anonymity you can ask for your sessions to be conducted over the phone, which lets you keep a degree of privacy. Therapists are happy to conduct this method of therapy when necessary.

Online therapy offers a way of seeking mental health services without any attached stigma. Privacy and the social space provided when in your home are two major positive factors. Online formats also provide a safe alternative to face-to-face meetings.

vector image of internet connections

Getting ready for your online psychotherapy

Preparing yourself for your online therapy session is important. You should check all your technology such as your internet speed, and that any devices are fully charged. Close any distracting tabs or apps and do a brief test on the therapy platform before your appointment time.

Choose a room in your home that has good lighting with a door that closes to give you the privacy and quiet you need. Ask other house members to respect your need for noise limitation during this time. Get comfortable as sessions can last up to an hour – have a glass of water and tissues handy.

Bear in mind that it can take a little time to get used to video conferencing, and it’s a good idea to take notes as reminders of details to review at the end of the appointment.


  • Think about what you want to achieve and if it’s right for you – traditional face-to-face counselling may be the option you prefer.
  • If you have a severe mental illness, then online therapy may not be an option for assessing and treating your problem quickly.
  • Find out if your insurance covers the cost of therapy sessions. Many private insurance providers have broadened their telehealth coverage to cover both online and in-person therapy, so make sure yours is one of them.
  • If you’re comfortable with technology all you’ll need for online counselling is access to a computer, laptop, or mobile phone, and a quiet place to talk.



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